Troubleshooting

Issues connecting with ReadyMage account

Make sure that you have added an SSH key to your account.

If you see this red warning triangle, navigate to Account -> Integrations and add your SSH key using our guide.

Issues connecting via SSH

1. Make sure that key that was added to SSH access is a valid public key.

2. When connecting via OpenSSH 8.8+ client ensure that the following configuration is added to the SSH client configuration file:

   Host *
   PubkeyAcceptedAlgorithms +ssh-rsa

   Or inline the configuration option when connecting, for example:

   ssh -o 'PubkeyAcceptedKeyTypes +ssh-rsa' [e-mail]

tmux

If running time-consuming commands via SSH the tmux terminal might come in handy to preserve your SSH session and even have multiple CLI windows.