# Troubleshooting

## Issues connecting with ReadyMage account

Make sure that you have added an SSH key to your account.

<figure><img src="https://2103450200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MKew-XtJKAPabdeTxXg%2Fuploads%2FMJ20BVo1Gbl4BwXHQjuK%2FScreenshot_20240819_173101.png?alt=media&#x26;token=f8926283-9993-4117-b5ba-a8458ad9a531" alt=""><figcaption></figcaption></figure>

If you see this red warning triangle, navigate to **Account -> Integrations** and add your SSH key using [our guide](https://help.readymage.com/application-management/ssh-access).

## Issues connecting via SSH

1. Make sure that key that was added to SSH access is a valid **public** **key**.
2. When connecting via **OpenSSH 8.8+ client** ensure that the following configuration is added to the [SSH client configuration file](https://www.ssh.com/academy/ssh/config):&#x20;

   <pre data-line-numbers><code>Host *
   <strong>PubkeyAcceptedAlgorithms +ssh-rsa
   </strong></code></pre>

   Or inline the configuration option when connecting, for example:

   ```
   ssh -o 'PubkeyAcceptedKeyTypes +ssh-rsa' your-ssh-user@ssh.ireland.eu.i.readymage.com
   ```

## tmux

If running time-consuming commands via SSH the [tmux](https://github.com/tmux/tmux/wiki) terminal might come in handy to preserve your SSH session and even have multiple CLI windows.