Troubleshooting

Issues connecting with ReadyMage account

Make sure that you have added an SSH key to your account.

If you see this red warning triangle, navigate to Account -> Integrations and add your SSH key using our guide.

Issues connecting via SSH

  1. Make sure that key that was added to SSH access is a valid public key.

  2. When connecting via OpenSSH 8.8+ client ensure that the following configuration is added to the SSH client configuration filearrow-up-right:

    Or inline the configuration option when connecting, for example:

tmux

If running time-consuming commands via SSH the tmuxarrow-up-right terminal might come in handy to preserve your SSH session and even have multiple CLI windows.

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